Shipping policy

1. Digital Delivery

All products are delivered digitally. No physical items are shipped.

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2. Delivery Time

• Most eSIMs are delivered instantly after payment

• In rare cases, delivery may take up to 24 hours

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3. Delivery Method

Customers will receive:

• eSIM QR code

• Activation instructions

• Installation guide

via email.

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4. Responsibility

It is the customer’s responsibility to:

• Provide a valid email address

• Check spam/junk folder

• Follow installation instructions

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5. Failed Delivery

If you do not receive your eSIM:

• Contact support immediately

• We will resend your eSIM

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6. Contact

For support or refund requests:

Email: support@esim-plus.eu